Privacy policy
Privacy Policy – Limitless Glow Ltd
Last updated: 4 August 2026
At Limitless Glow Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.limitlessglow.co.uk, place an order, create an account or contact us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
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Who We Are
Limitless Glow Ltd operates this website and provides all products and services available through www.limitlessglow.co.uk.
Our website is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products securely online.
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Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
Payment Information
Payments are processed securely by trusted payment providers.
We do not store your full credit or debit card details.
Order Information
We collect information about:
- Products purchased
- Products viewed
- Shopping basket activity
- Returns and refunds
- Previous orders
Account Information
If you create an account we may store:
- Username
- Password (encrypted)
- Preferences
- Order history
Device Information
We automatically collect certain technical information including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
This helps us improve our website and protect against fraud.
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How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Process payments
- Prevent fraud
- Improve our website
- Respond to enquiries
- Send order updates
- Send marketing emails (only if you have opted in)
- Comply with legal obligations
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Marketing Communications
If you subscribe to our newsletter or agree to receive marketing emails, we may occasionally send you information about:
- New product launches
- Exclusive offers
- Promotions
- Beauty and wellness inspiration
You can unsubscribe at any time by clicking the Unsubscribe link in any email or by contacting us directly.
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Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping basket active
- Analyse website traffic
- Improve website performance
- Measure marketing campaigns
You can manage or disable cookies through your browser settings at any time.
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Sharing Your Information
We only share your information where necessary to operate our business.
This may include:
- Shopify
- Payment providers
- Delivery companies
- Marketing platforms
- Website analytics providers
- Fraud prevention services
- Professional advisers where required by law
We never sell your personal information.
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Shopify
Our online store is powered by Shopify.
Your information may be processed by Shopify to enable secure payment processing, order management and website functionality.
For more information, please refer to Shopify’s Privacy Policy.
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Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information.
While no online system can be guaranteed to be completely secure, we work with trusted providers and use industry-standard security measures to protect your information.
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How Long We Keep Your Information
We retain your personal information only for as long as necessary to:
- Complete your orders
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
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Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Request a copy of your personal information
- Withdraw marketing consent at any time
To exercise any of these rights, please contact us.
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Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be available on our website.
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Contact Us
If you have any questions regarding this Privacy Policy or how we use your information, please contact us.
Limitless Glow Ltd
Company Registration No.: 17349076
26 Taylor Close
St Leonards-on-Sea
East Sussex
TN38 9RU
United Kingdom